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jamescox
Newbie
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Message 1 of 11

Can visit every website except one? Very strange and annoying problem. Please help someone!!

This is a very strange problem, and one that has started today but is already driving me mad. I'm on BT Infinity Broadband, using a BT homehub, and have done for a while now... So far it's been fine until today.

 

Every aspect of my internet connection is fine - I can get and send emails, use skype, and view websites through every browser...But all of a sudden I can't visit one particular website anymore? It just times out every single time and wont let me on. It's definitely not the website becuase all my colleagues can go on there, and if i turn off my wifi on my iphone I can get to it on 3G also, so the problem is definitely in the router or something to do with my settings here. I've tried on my Macbook on Chrome, Safari and Firefox, and also on my Powermac on the same three browsers. 

 

It's vital that I get back online becuase as luck would have it, my job is updating the blog on this one site I can't access, so any help from anyone at all would be very much appreciated. Here's the site in question: www.4downdistribution.com/v3

 

Cheers

 

James

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10 REPLIES 10
Distinguished Sage
Distinguished Sage
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Message 2 of 11

Re: Can visit every website except one? Very strange and annoying problem. Please help someone!!

accessed without a problem



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jamescox
Newbie
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Message 3 of 11

Re: Can visit every website except one? Very strange and annoying problem. Please help someone!!

Yes, that's the point, my router / broadband connection wont let me on there all of a sudden, it's driving me crazy Smiley Frustrated

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Distinguished Sage
Distinguished Sage
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Message 4 of 11

Re: Can visit every website except one? Very strange and annoying problem. Please help someone!!

it's unlikely that any settings have changed in the router  - have you tried deleting the cache/history/temp internet files and see if that help



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jamescox
Newbie
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Message 5 of 11

Re: Can visit every website except one? Very strange and annoying problem. Please help someone!!

Yep, I've done everything, like I said, I've tried it on three browsers on two computers connected to this network and my iphone. Cleared everything, restarted everything.
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Guru
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Message 6 of 11

Re: Can visit every website except one? Very strange and annoying problem. Please help someone!!

Working here ~ though a litle slow.

 

Try via a proxy such as http://www.openproxy.co.uk/

Not a convenient long term solution, but it should let you get to the site for now, and help you debug a little as well.

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jamescox
Newbie
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Message 7 of 11

Re: Can visit every website except one? Very strange and annoying problem. Please help someone!!

OK, thanks, I gave it a go, it worked to get me on to the site once, then i tried to log in to the wordpress admin panel and it kicked me out again. I'm really confused about this whole situation, but I'm reluctant to call the BT helpline becuase I dont think they're going to be able to do anything except wind me up more! 

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Distinguished Sage
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Message 8 of 11

Re: Can visit every website except one? Very strange and annoying problem. Please help someone!!

have you tried a single restart of the home hub this will get a new a new IP address which may resolve the problem
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jamescox
Newbie
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Message 9 of 11

Re: Can visit every website except one? Very strange and annoying problem. Please help someone!!

Hi, yes, I've pressed the restart button on the back, and later on I stuck a pin in the other restart hole also. No difference to the problem....

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Distinguished Sage
Distinguished Sage
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Message 10 of 11

Re: Can visit every website except one? Very strange and annoying problem. Please help someone!!

As well as a factory reset of the home hub try switching the Openreach modem off and on.

 

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