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Hangerhead
Contributor
959 Views
Message 21 of 295

Re: Cannot access BBC or Facebook

hi, i am not streaming - just trying to open the default BBC.co.uk/news site, and same for facebook.

I ran the standard speed checker, showing circa 4.5mb download and .37 upload.

 

Both sites are slow again now (i mean, not opening).

 

All other sites appear to be fine.

 

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Harmonica
Contributor
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Message 22 of 295

Re: Cannot access BBC or Facebook

edit: snip, see below

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Harmonica
Contributor
946 Views
Message 23 of 295

Re: Cannot access BBC or Facebook

Sorry, the box ate my formatting

 

Yup, same here. Standard trio of sites that I know of, that suffer issues, are now not loading at this time.

 

Here's the offending url for BBC: static.bbci.co.uk. A content server I assume. I get one hop outside of my router and then it's 100% unreachable. 1 hop!

 

Target Name: static.bbci.co.uk
         IP: 213.120.157.8
  Date/Time: 08/07/2014 20:40:46

 1    1 ms  BTHUB3 [192.168.1.254]
 2   10 ms  [217.47.112.122]
 3   *       [-]
 4   *       [-]
 5   *       [-]


......

Destination not reached in 35 hops

 

Here's the next one: Steam content servers. The URL varies day to day but it will result in the pages not loading for minutes, and when they eventually load I have just text, broken images and no stylesheet: steamcommunity-a.akamaihd.net One hop, then thats as far as I get, 100% loss.

 

Third site that gives me grief is radiotimes.com. Currently also not loading. This traceroute actually pings all the way out to Newark nodes but they're over 100ms ping and the end host is unreachable. I can't tell what their content server is but I bet I wouldn't be able to get to it either.

 

So - what's the issue here? This happens every evening I bother to try loading these sites. These are big sites and not rinky-dink operations. Why are my connections dropping on the first hop outside my router? Is that the local exchange faulting?

 

Also note that streaming at this time or doing other intensive things like downloading will not have problems.

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scott_johnston
Contributor
916 Views
Message 24 of 295

Re: Cannot access BBC or Facebook

it sound like it may be a DNS issue have you tried flushing the DNS

 

 

http://www.wikihow.com/Flush-DNS

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Harmonica
Contributor
905 Views
Message 25 of 295

Re: Cannot access BBC or Facebook

Yeah I do try flushing the dns semi regularly. I'm not sure it has an effect but next time I'm having issues I'll try it and see.
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Hangerhead
Contributor
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Message 26 of 295

Re: Cannot access BBC or Facebook

i've twice flushed the dns by running cmd as administrator, and the same thing is happening. Other sites are fine, but BBC and Facebook sites cannot load, or load incompletely.

 

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scott_johnston
Contributor
872 Views
Message 27 of 295

Re: Cannot access BBC or Facebook

do you use the bthomehub dns servers? manually changing dns to google  on your computer to see if the problem is with the DNS servers 

 

link https://developers.google.com/speed/public-dns/

 

dns.PNG

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Harmonica
Contributor
835 Views
Message 28 of 295

Re: Cannot access BBC or Facebook

Yeah I already use Google DNS and it makes no difference.
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Harmonica
Contributor
771 Views
Message 29 of 295

Re: Cannot access BBC or Facebook

It's happening again this evening. Flushed the dns cache to no effect. Can't load store pages on Steam or if they load they load after a minute or two with no content/formatting. Ping dies after the first hop past my router.

 

edit: as soon as I post about it, the problem miraculously fixes itself... Had been going on for a few hours previous to this.

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Hangerhead
Contributor
750 Views
Message 30 of 295

Re: Cannot access BBC or Facebook

same for me too! last night and during today fine, and now this evening, facebook and bbc again.

twitter and hotmail, yahoo...all fine.

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