cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1,470 Views
Message 1 of 63

Cannot access my own uk website except via VPN

Go to solution

Hi 

have set up a new website for a local charity on Linux hosting (won’t mention hosting company) after  provisioning couldn’t access the site using any device ( iOS or win 10) on my network Wi-Fi or Ethernet (error 404 and nginx under the 404 )

Could access the site solely via mobile data 

so cleared every cache flushed DNS, changed DNS servers reset networking  - still no joy

tried via VPN - bingo site accessed 

so reset router to obtain a new IP address ( a new one was allocated) - no joy

Ran my VPN and site seen

I can access any other site without the VPN 

the hosting company flatly denies they’re blocking the site which seems logical, so the only assumption I can make is somehow BT is blocking that particular website IP address 

does anyone have any ideas on how to get BT to unblock a specific address please ?


thanks in advance 

0 Ratings
62 REPLIES 62
1,459 Views
Message 2 of 63

Re: Cannot access my own uk website except via VPN

Go to solution

It could be a DNS issue - what is the website address?

---------------------------------------------------------------
Fibre 2 Unlimited using EE Smart Hub 2 with EE TV Box Pro (UHD/HDR) in IP mode.
0 Ratings
1,457 Views
Message 3 of 63

Re: Cannot access my own uk website except via VPN

Go to solution

thanks for replying 

www.formbycivicsociety.org.uk

or do you want the IP address ?

it’s fine with VPN ( set as UK location) turned on

turned off no access no matter what browser I use including freshly downloaded and installed opera 

 

 

0 Ratings
1,442 Views
Message 4 of 63

Re: Cannot access my own uk website except via VPN

Go to solution

@Unbelievable 

On my PC using google dns servers no problem, on my iphone using OpenDNS (from my router) can't get it but over BT 4G no problem.

Any help?

0 Ratings
1,431 Views
Message 5 of 63

Re: Cannot access my own uk website except via VPN

Go to solution

Hmmmm

even weirder than my access

4G yes

anything via router unless using VPN No, tried google DNS on my Ethernet adapter yesterday - no joy

can try again later 

Looks like a DNS error somewhere ☹️ But such a weird one 

Looks as if dns in HH6  is permanent 

thanks - will keep trying - concerning that OpenDNS isn’t working 

 

 

 

0 Ratings
1,423 Views
Message 6 of 63

Re: Cannot access my own uk website except via VPN

Go to solution

Using BT here it is not found - but works fine on VirginMedia.

---------------------------------------------------------------
Fibre 2 Unlimited using EE Smart Hub 2 with EE TV Box Pro (UHD/HDR) in IP mode.
0 Ratings
1,411 Views
Message 7 of 63

Re: Cannot access my own uk website except via VPN

Go to solution

It’s definitely a BT problem, just had a neighbour ( Bt isp) check the site and they’re  getting the 404 message 

BT please fix 

 

 

0 Ratings
1,371 Views
Message 8 of 63

Re: Cannot access my own uk website except via VPN

Go to solution

@Unbelievable For your site I get "An invalid set of parameters has been specified in the url."

0 Ratings
1,368 Views
Message 9 of 63

Re: Cannot access my own uk website except via VPN

Go to solution

The link in the post isn't a direct link to the site in question

0 Ratings
1,367 Views
Message 10 of 63

Re: Cannot access my own uk website except via VPN

Go to solution

@Unbelievable But when I type the address myself I get there. formbycivicsociety.org.uk 

0 Ratings