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Message 31 of 63

Re: Cannot access my own uk website except via VPN

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It's because the BT (and Google) DNS servers haven't been updated yet, whereas Open DNS and the servers other ISPs use have. Hopefully it should just be a matter of time before the servers get updated.

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Message 32 of 63

Re: Cannot access my own uk website except via VPN

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Thank you 👍

Sounds logical - I’ll keep checking over the next few days

I may be back 😉
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Message 33 of 63

Re: Cannot access my own uk website except via VPN

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@Unbelievable  Site now accessible with both BT and Google DNS servers.

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Message 34 of 63

Re: Cannot access my own uk website except via VPN

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absolutely no difference

have used 'clean' pc did ipconfig /flushdns

set the network adapter to opensdns servers for IPV4

rebooted 

still no change 

had my daughter check other end of the country via her wifi and site loads fine on mobile (connected to plusnet router) 

no access from ipad or any PC - exactly that same since saturday afternoon ☹️

are you using a HH6 or smart hub or a different router ?

 

 

 

 

 

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Message 35 of 63

Re: Cannot access my own uk website except via VPN

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Smart hub 2, but router is irrelevant.

Just tried the site again and getting a 404 this morning

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Message 36 of 63

Re: Cannot access my own uk website except via VPN

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I can still see it. I also did a Google search, it came up in the hits and I got in that way.Formby.JPG

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Message 37 of 63

Re: Cannot access my own uk website except via VPN

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ah ok - that's a blow

someone mentioned that they were using a non BT router and could access the site hence my suspicions about a standard BT setup

I've had confirmation from the hosting company that they do not block/filter any incoming IP addresses

do you know of any way I can escalate this within BT ?- just the weirdest problem I've ever seen 

 

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Message 38 of 63

Re: Cannot access my own uk website except via VPN

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@Unbelievable I don't use a BT router/HH - just a modem and a Deco M5 set - best wifi I've ever had.

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Message 39 of 63

Re: Cannot access my own uk website except via VPN

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unfortunately that is showing the initial wordpress page from mid saturday afternoon and the links are the 'old' ones 

I can see all that but what I can't do is click on the google link (without my VPN) and gain access to the site or even have the site load it just returns 404 

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Message 40 of 63

Re: Cannot access my own uk website except via VPN

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can you open the site ?
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