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have set up a new website for a local charity on Linux hosting (won’t mention hosting company) after provisioning couldn’t access the site using any device ( iOS or win 10) on my network Wi-Fi or Ethernet (error 404 and nginx under the 404 )
Could access the site solely via mobile data
so cleared every cache flushed DNS, changed DNS servers reset networking - still no joy
tried via VPN - bingo site accessed
so reset router to obtain a new IP address ( a new one was allocated) - no joy
Ran my VPN and site seen
I can access any other site without the VPN
the hosting company flatly denies they’re blocking the site which seems logical, so the only assumption I can make is somehow BT is blocking that particular website IP address
does anyone have any ideas on how to get BT to unblock a specific address please ?
thanks in advance
Solved! Go to Solution.
It could be a DNS issue - what is the website address?
thanks for replying
or do you want the IP address ?
it’s fine with VPN ( set as UK location) turned on
turned off no access no matter what browser I use including freshly downloaded and installed opera
even weirder than my access
anything via router unless using VPN No, tried google DNS on my Ethernet adapter yesterday - no joy
can try again later
Looks like a DNS error somewhere ☹️ But such a weird one
Looks as if dns in HH6 is permanent
thanks - will keep trying - concerning that OpenDNS isn’t working
Using BT here it is not found - but works fine on VirginMedia.
It’s definitely a BT problem, just had a neighbour ( Bt isp) check the site and they’re getting the 404 message
BT please fix
The link in the post isn't a direct link to the site in question