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Sgm67
Newbie
338 Views
Message 1 of 5

Cannot connect BT Powerline extender to router

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I purchased the BT 600 mini powerline extender and connected the first unit to my BT HUB6 - 25R3 port 1 but the router does not detect the extender and the extender is not displayed in the BT smart hub manager.

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4 REPLIES 4
Distinguished Sage
Distinguished Sage
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Message 2 of 5

Re: Cannot connect BT Powerline extender to router

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Probably won't do, in theory they don't exist, they are just a part of an Ethernet lead to all intents and purposes. Do the extenders work OK?

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Sgm67
Newbie
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Message 3 of 5

Re: Cannot connect BT Powerline extender to router

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I solved the problem, i pushed the connect button for 20 seconds and the router has now identified the extenders and anything connected to the extenders.

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Distinguished Sage
Distinguished Sage
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Message 4 of 5

Re: Cannot connect BT Powerline extender to router

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Interesting, my wifi hotspot 500s don't show up in the hub network map but connected devices do.

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Sembi1
Beginner
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Message 5 of 5

Re: Cannot connect BT Powerline extender to router

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Hi I had the same problem my bt powerline 600 adapter was working fine for 6 months that it stop working I reset several times and link adapter still did not work after thinking about it and I opened the bt powerline 600 adapter and found the micro controller was overheating readings at 60 degrees Celsiusl and I got heat sink and carefully installed on the micro contoler on both adapters and its 2 weeks the power line adapters are working fine with no problems 

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