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Surindermaan68
Beginner
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Message 1 of 2

Complete WIFI

I recently got the Complete WIFI package but it doesn’t reach all my rooms. How do I get the 2 other discs as advertised so it does?
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-Richie-
Guru
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Message 2 of 2

Re: Complete WIFI

You need to install the MyBT app on your phone, that will allow your mobile to map the wi-fi connection.

Then call BT and speak with the help team, they'll be able to link the MyBT app to your account and see the wi-fi connection, if required a 2nd disc will be sent, if you then still have a black spot you can repeat and a 3rd disc will be sent.
The extra discs are free of charge to see and will be part of the package.