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aliyajade
Beginner
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Message 1 of 5

Connecting a TPLink Archer D5 to BT infinity

Hi there
I have currently just switched to BT infinity. I have a very new TP link ArcherD5 router I want to use but I cannot get it to connect. All seems ok but the WAN connection refuses to connect through the quick setup page.
BT won't give me a username either, which doesn't help as they won't support any router that isn't theirs.
I am trying to set up with my apple laptop which doesn't have an Ethernet connection.
Please can someone advise what I can do. Many thanks
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Distinguished Sage
Distinguished Sage
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Message 2 of 5

Re: Connecting a TPLink Archer D5 to BT infinity

the archer appears to have adsl2 modem but not vdsl modem so will not work on infinity without a modem

 

username is generic   bthomehub@btbroadband.com  and password anything you want



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aliyajade
Beginner
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Message 3 of 5

Re: Connecting a TPLink Archer D5 to BT infinity

Thanks for that.
Do you know if a TP TD-W8970B would work? Many thanks
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Distinguished Sage
Distinguished Sage
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Message 4 of 5

Re: Connecting a TPLink Archer D5 to BT infinity


@aliyajade wrote:
Thanks for that.
Do you know if a TP TD-W8970B would work? Many thanks

I would suggest you read this thread, it may help.

https://community.bt.com/t5/Connected-Devices-Other/TP-LINK-N600-TD-W9980/m-p/1527958#M113357

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Distinguished Sage
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Message 5 of 5

Re: Connecting a TPLink Archer D5 to BT infinity

it is the tplink 9980 that you need



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