Connecting the red ethernet cable with my smart hub 6
Hi everyone. I’m a new customer and have just received my smart hub 6. I’m having a problem with the setup. The instructions tell me to plug the red Ethernet cable into an Openreach modem. However I don’t have one. What do I need to do
Re: Connecting the red ethernet cable with my smart hub 6
From the help pages:
1. Recycle your existing kit
If you have it, unplug all your old broadband kit, including your old power plug. You can re-use your filter and Ethernet cables so please keep them. You can unplug your white Openreach modem, as you don't need this with the Smart Hub. If you try to use the Smart Hub and Openreach modem together, your broadband
Plug the broadband cable (grey ends) into your Hub and the other end into your master phone socket. A master socket is the main socket for the phone line in your home. It's not an extension socket. Depending on your socket type, you might need to use a filter.
3. Plug in
Slide the two parts of the Hub's power plug together until they click into place.
Connect the power cable to your Hub, plug it in at the wall and switch the socket on.
4. Position your Hub
It's vital to put your BT Hub in the right place: the nearer it is to where you use it, the better. Solid surfaces like walls, doors, wardrobes and cupboards slow down
5. Turn Hub on
Press the Power button on the back of the Hub to turn it on. The light on the front will change colours while your Hub sets itself up. This takes a few minutes.
Your Hub is ready when the light turns steady blue. If it isn't blue, see connection troubleshooting below for help with connecting.
6. Connect your devices
You'll need your Hub's wireless network name and password. They're on the back of your Hub. Your Hub will be called something like BTHub6-ABCD. If your device supports WPS, just press the WPS button on your Hub - it's a quick way to connect.