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Beginner
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Message 1 of 21

Connecting to Infinity 1 fttp with Asus DSL AC68U

Just got Infinity 1 fttp service and it works great using the BT HH6. However the HH6 is a bit limited in terms of functionality so I want to connect my Asus AC68U which is supposed to support a WAN connection via any of the 4 Ethernet ports. I have configured the AC68U according to Asus manual and support. My WAN port is Ethernet LAN1 and the Internet connection method is set to PPPoE. Other settings are as recommended by Asus and also other Forum threads I have seen but I can't get it to connect. Has anybody managed to get this router to connect to BT Infinity 1 fttp ? If so can you help ? 

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Distinguished Sage
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Message 2 of 21

Re: Connecting to Infinity 1 fttp with Asus DSL AC68U

Welcome to this user forum.

 

The HH6 cannot be used just as a modem, to pass your public IP address to a router. The WAN port on the Asus expects to see a routable Internet IP address, not a private LAN address as presented on the Ethernet ports of the home hub.

 

You would have to use an Openreach VDSL modem, or anothe VDSL modem in front of the Asus.

 

Probable less hassle to just buy a 3rd part VDSL modem/router like the TP-Link TD-W9970 N300 for about £35 or the TP-Link TDW9980 for about £60.

 

 

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Message 3 of 21

Re: Connecting to Infinity 1 fttp with Asus DSL AC68U

The op has fttp so will have an ont. Have you entered the username as home hub@btbroadband.com and password bt on the Asus?
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Message 4 of 21

Re: Connecting to Infinity 1 fttp with Asus DSL AC68U


@licquorice wrote:
The op has fttp so will have an ont. Have you entered the username as home hub@btbroadband.com and password bt on the Asus?

Of course, just noticed, then that would present no problem.

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Beginner
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Message 5 of 21

Re: Connecting to Infinity 1 fttp with Asus DSL AC68U

Sorry I wasn't clear enough. I want to replace the HH6 with the Asus DSL-AC68U which will then connect directly to the Openreach ONT.

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Message 6 of 21

Re: Connecting to Infinity 1 fttp with Asus DSL AC68U

I entered bthomehub@btbroadband.com as username and bt as PW. I understood that the precise username doesn't matter as long as it ends in @btbroadband.com and also BT don't require a PW (but the router insists something is enetred). I will try your suggested username and see if it makes a difference.

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Message 7 of 21

Re: Connecting to Infinity 1 fttp with Asus DSL AC68U

Yes, anything@btbroadband.com is acceptable
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Message 8 of 21

Re: Connecting to Infinity 1 fttp with Asus DSL AC68U

I'm not familiar with the Asus, but other settings to check are pppoe and vlan ID 101
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Message 9 of 21

Re: Connecting to Infinity 1 fttp with Asus DSL AC68U

PPPoE is enabled. I did try VLAN 101 and it didn't seem to work but I read that VLAN is not really relevant for single user configuration?

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Message 10 of 21

Re: Connecting to Infinity 1 fttp with Asus DSL AC68U

Is there the possibility that BT tie my connection to the MAC address of the HH6 they provided ? Asus support mentions that some ISP's do this and they provide a facility to clone the MAC address ie enter the HH6 MAC address manually and the Asus will provide this MAC address at sign on stage. At least that's how I assume it works...I haven't tried this yet. Would be interested in any views.

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