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Dixxie
Beginner
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Message 1 of 2

Connecting to tcp smart wifi plug

Why wont my tcp smart wifi socket connect to my wifi. (Smart hub 2)

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Keith_Beddoe
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Distinguished Sage
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Re: Connecting to tcp smart wifi plug

@Dixxie 

Welcome to this user forum.

Try turning off Smart Setup.

http://bt.custhelp.com/app/answers/detail/a_id/44328/~/switching-smart-setup-on-and-off-on-the-bt-ho

If that still does not help, then change the wireless mode.

https://www.bt.com/help/broadband/what-is-the-wireless-mode-feature-on-my-bt-smart-hub-

Try mode 2 or 3.

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