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Sweetthy
Aspiring Contributor

on ‎19-08-2025 9h42

2,473 Views
Message 1 of 3

Connection with Netgear Router no longer working

Hello all,

I have BT fibre and I have been using my own Netgear nighthawk router for the past 4+ years without issue.

Since this morning the router doesn't connect to the BT network - I have to use the actual BT router to gain access to the internet.

Has any connection details changed?

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2 REPLIES 2
gg30340
Distinguished Sage
Distinguished Sage

on ‎19-08-2025 10h33

2,436 Views
Message 2 of 3

Re: Connection with Netgear Router no longer working

No. 

 

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Anonymous
Not applicable

on ‎19-08-2025 10h37

2,430 Views
Message 3 of 3

Re: Connection with Netgear Router no longer working

Factory reset the Netgear & set it up again.

If still no joy, check for a recent firmware update & maybe roll back to a previous one.

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