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Message 1 of 12

Connectivity Issues in Garage

Hello, 

Wondering if anyone has any advice regarding Wi-Fi coverage in a large home;

Annoyingly I bought the BT Whole Home Wi-Fi mesh system from Amazon thinking I could get coverage in the house but didn't realise we don't have the latest BT Home Hub. After about an hour of trying to figure out why the disc signal was so poor I read somewhere they're just compatible with the Hub 2.. I've checked online and tried to get through to BT and it seems the new Hub isn't available for our area (North Norfolk) so now stuck with the discs which are unusable. 

Basically, I need to guarantee a stable connection in my garage which is a fair way the original Hub as well as connecting up a printer. I thought by using the Mesh system I could directly the Ethernet to the laptop/printer and would have a strong connection.

Does anyone have any ideas to sort this out? Ideally, I don't want to be running a 50m Ethernet cable to the garage.

Thanks, 

Ethan 

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Message 2 of 12

Re: Connectivity Issues in Garage

@Ethan 

Annoyingly I bought the BT Whole Home Wi-Fi mesh system from Amazon thinking I could get coverage in the house but didn't realise we don't have the latest BT Home Hub.

Have you requested a refund?

Basically, I need to guarantee a stable connection in my garage which is a fair way the original Hub as well as connecting up a printer. I thought by using the Mesh system I could directly the Ethernet to the laptop/printer and would have a strong connection.

Is the Garage on the same electric circuit as the house?  Have you tried Homeplugs?

Kind Regards
CJT80
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Message 3 of 12

Re: Connectivity Issues in Garage

its the complete wifi system that requires the use of SH2 and whole home wifi should work with any router

I doubt you will get the wifi to work if garage if 50m from router



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Message 4 of 12

Re: Connectivity Issues in Garage

Hi,
Yes I'll be sending them back at some point this week.
Yes I believe it's on the same circuit, but as the house is fairly large loads of electrical connections in between I didn't think that would be suitable. Do you think that would work then?

Thanks
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Message 5 of 12

Re: Connectivity Issues in Garage

Hi,
Strange, once I had connected disc to router the download/upload speed dropped significantly.

The garage isn't 50m from the router but to run a cable it would be at least that length due to walls/outbuildings etc.
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Message 6 of 12

Re: Connectivity Issues in Garage

is the garage of the same consumer unit as your home - usually garage would be on a separate supply so powerline would not work



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Message 7 of 12

Re: Connectivity Issues in Garage


@imjolly wrote:

is the garage of the same consumer unit as your home - usually garage would be on a separate supply so powerline would not work


It would still come from the same main feed to the house. Its quite normal and part of the regulations, to have a small separate consumer box to feed the garage, so it can be isolated. This does not normally upset powerline type devices as its fed from the main incoming feed.

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Message 8 of 12

Re: Connectivity Issues in Garage

Hi,
Yes it comes from the same line but there are two separate boxes, one in the house and one in the garage. Box supply in house is on the old 60's regulations and hasn't been updated recently but is the next job. Garage supply box was recently updated in line with new regs
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Message 9 of 12

Re: Connectivity Issues in Garage


@Ethan wrote:
Hi,
Yes it comes from the same line but there are two separate boxes, one in the house and one in the garage. Box supply in house is on the old 60's regulations and hasn't been updated recently but is the next job. Garage supply box was recently updated in line with new regs

Well the BT Hotpot 600 units work in my daughter`s house which was built in the 1930s, and has multiple distribution boxes. Part of the house has been rewired to accommodate electric cooker. There is one master unit and four slave units, one in each room.

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Message 10 of 12

Re: Connectivity Issues in Garage


@Ethan wrote:
Hi,
Strange, once I had connected disc to router the download/upload speed dropped significantly.

The garage isn't 50m from the router but to run a cable it would be at least that length due to walls/outbuildings etc.

You can run up to 100M of Ethernet cable, so that would be an option if all else fails.

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