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wmonk
Beginner
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Message 1 of 5

Constant dropping of WIFI connected devices - logs included

Hi there,

 

For as long as I can remember the BT HomeHub 5 at my family home has been terrible at maintaining connections. The general scenario is that everyone will be connected fine, and then each device will simultaneously be disconnected from the Wifi. Afterwards it'll take maybe 10 minutes before anyone can get back on, all the while the HH5 will look like nothing has changed (not restarting etc).

 

15:53:35, 12 May.	IN: BLOCK [16] Remote administration (TCP [183.232.134.11]:19570-​>[86.160.17.247]:22 on ppp3)
15:53:27, 12 May.	( 2965.660000) Lease for IP 192.168.1.107 renewed by host SBGML0195159 (MAC a4:5e:60:e5:91:39). Lease duration: 30240 min
15:53:27, 12 May.	( 2965.650000) Device connected: ***** Mbps
15:53:27, 12 May.	( 2965.570000) Lease requested
15:53:25, 12 May.	ath00: STA a4:5e:60:e5:91:39 IEEE 802.11: Client disassociated
15:53:25, 12 May.	ath00: STA 00:64:d9:29:df:02 IEEE 802.11: WiFi registration failed
15:53:23, 12 May.	( 2961.790000) Device disconnected: ***** 02:0f:b5:43:ed:ab
15:53:23, 12 May.	( 2961.780000) Device disconnected: ***** 02:0f:b5:43:ed:ab
15:53:23, 12 May.	( 2961.780000) Device disconnected: ***** 02:0f:b5:e5:91:39
15:53:23, 12 May.	( 2961.780000) Device disconnected: ***** a4:b8:05:ee:75:5f
15:53:22, 12 May.	ath10: STA a4:5e:60:e5:91:39 IEEE 802.11: Client associated
15:53:12, 12 May.	( 2950.740000) Lease for IP 192.168.1.90 expired. MAC: c8:1e:e7:43:ed:ab, host name: OnemanoneWIFI
15:53:10, 12 May.	ath10: STA a4:5e:60:e5:91:39 IEEE 802.11: Client disassociated
15:53:08, 12 May.	( 2946.790000) Device disconnected: ***** 02:0f:b5:43:ed:ab
15:53:08, 12 May.	( 2946.790000) Device disconnected: ***** 02:0f:b5:e5:91:39
15:53:08, 12 May.	( 2946.780000) Device disconnected: ***** a4:b8:05:ee:75:5f
15:53:08, 12 May.	( 2946.780000) Device disconnected: ***** a4:5e:60:e5:91:39
15:53:08, 12 May.	ath10: STA a4:5e:60:e5:91:39 IEEE 802.11: Client associated
15:53:05, 12 May.	ath10: STA a4:5e:60:e5:91:39 IEEE 802.11: Client disassociated
15:53:05, 12 May.	( 2943.720000) Host SBGML0195159 (MAC a4:5e:60:e5:91:39) using IP 192.168.1.107 detected on interface ath10, port -​1
15:53:05, 12 May.	ath10: STA a4:5e:60:e5:91:39 IEEE 802.11: Client associated
15:53:01, 12 May.	ath10: STA a4:5e:60:e5:91:39 IEEE 802.11: Client disassociated
15:51:51, 12 May.	( 2869.230000) Lease for IP 192.168.1.107 renewed by host SBGML0195159 (MAC a4:5e:60:e5:91:39). Lease duration: 30240 min
15:51:51, 12 May.	( 2869.230000) Device connected: ***** Mbps
15:51:51, 12 May.	( 2869.140000) Lease requested
15:51:50, 12 May.	( 2868.330000) Lease for IP 192.168.1.107 renewed by host SBGML0195159 (MAC a4:5e:60:e5:91:39). Lease duration: 2 min
15:51:50, 12 May.	( 2868.300000) Lease requested
15:51:44, 12 May.	ath00: STA c8:1e:e7:43:ed:ab IEEE 802.11: Client disassociated
15:51:38, 12 May.	( 2856.330000) Device disconnected: ***** 02:0f:b5:43:ed:ab
15:51:38, 12 May.	( 2856.330000) Device disconnected: ***** 02:0f:b5:e5:91:39
15:51:38, 12 May.	( 2856.320000) Device disconnected: ***** a4:b8:05:ee:75:5f
15:51:35, 12 May.	ath00: STA a4:5e:60:e5:91:39 IEEE 802.11: Client associated
15:51:31, 12 May.	ath00: STA a4:5e:60:e5:91:39 IEEE 802.11: Client disassociated
15:51:17, 12 May.	( 2836.050000) Device disconnected: ***** 02:0f:b5:43:ed:ab
15:51:17, 12 May.	( 2836.050000) Device disconnected: ***** 02:0f:b5:e5:91:39
15:51:17, 12 May.	( 2836.050000) Device disconnected: ***** a4:b8:05:ee:75:5f
15:51:17, 12 May.	( 2836.040000) Device disconnected: ***** a4:b8:05:ee:75:5f
15:51:17, 12 May.	( 2836.040000) Device disconnected: ***** a4:5e:60:e5:91:39
15:51:17, 12 May.	( 2836.040000) Device disconnected: ***** c8:1e:e7:43:ed:ab
15:51:13, 12 May.	ath00: STA c8:1e:e7:43:ed:ab IEEE 802.11: Client disassociated
15:51:12, 12 May.	( 2831.060000) Device disconnected: ***** 02:0f:b5:43:ed:ab
15:51:12, 12 May.	( 2831.060000) Device disconnected: ***** 02:0f:b5:e5:91:39
15:51:12, 12 May.	( 2831.060000) Device disconnected: ***** a4:b8:05:ee:75:5f
15:51:12, 12 May.	( 2831.050000) Device disconnected: ***** a4:5e:60:e5:91:39
15:51:12, 12 May.	ath00: STA c8:1e:e7:43:ed:ab IEEE 802.11: Client associated
15:50:59, 12 May.	ath00: STA 02:0f:b5:43:ed:ab IEEE 802.11: Client disassociated
15:50:59, 12 May.	ath00: STA 02:0f:b5:43:ed:ab IEEE 802.11: Client associated
15:50:57, 12 May.	( 2815.560000) Device disconnected: ***** 02:0f:b5:43:ed:ab
15:50:57, 12 May.	ath00: STA 02:0f:b5:43:ed:ab IEEE 802.11: Client disassociated
15:50:52, 12 May.	( 2810.570000) Device disconnected: ***** 02:0f:b5:e5:91:39
15:50:52, 12 May.	( 2810.560000) Device disconnected: ***** a4:b8:05:ee:75:5f
15:50:52, 12 May.	( 2810.560000) Device disconnected: ***** a4:5e:60:e5:91:39
15:50:49, 12 May.	ath00: STA a4:5e:60:e5:91:39 IEEE 802.11: Client disassociated
15:50:03, 12 May.	OUT: BLOCK [7] ICMP replay (ICMP type 3 code 1 86.160.17.247-​>64.233.167.139 on ppp3)
15:48:57, 12 May.	( 2695.570000) Device disconnected: ***** 02:0f:b5:e5:91:39
15:48:57, 12 May.	( 2695.570000) Device disconnected: ***** a4:b8:05:ee:75:5f
15:48:57, 12 May.	( 2695.560000) Device disconnected: ***** c8:1e:e7:43:ed:ab
15:48:31, 12 May.	( 2669.930000) Lease for IP 192.168.1.90 renewed by host OnemanoneWIFI (MAC 02:0f:b5:43:ed:ab). Lease duration: 30240 min
15:48:31, 12 May.	( 2669.930000) Device connected: ***** Mbps
15:48:31, 12 May.	( 2669.850000) Lease requested
15:48:31, 12 May.	( 2669.490000) Lease for IP 192.168.1.107 renewed by host SBGML0195159 (MAC a4:5e:60:e5:91:39). Lease duration: 30240 min
15:48:31, 12 May.	( 2669.490000) Device connected: ***** Mbps
15:48:31, 12 May.	( 2669.390000) Lease requested
15:48:30, 12 May.	ath00: STA 02:0f:b5:43:ed:ab IEEE 802.11: Client associated
15:48:25, 12 May.	ath00: STA a4:5e:60:e5:91:39 IEEE 802.11: Client associated
15:48:25, 12 May.	ath00: STA a4:5e:60:e5:91:39 IEEE 802.11: Client disassociated
15:48:19, 12 May.	BLOCKED 1 more packets (because of ICMP replay)
15:48:18, 12 May.	OUT: BLOCK [7] ICMP replay (ICMP type 3 code 1 86.160.17.247-​>104.16.110.18 on ppp3)
15:48:17, 12 May.	( 2655.570000) Device disconnected: ***** 02:0f:b5:43:ed:ab
15:48:17, 12 May.	( 2655.570000) Device disconnected: ***** 02:0f:b5:e5:91:39
15:48:17, 12 May.	( 2655.570000) Device disconnected: ***** a4:b8:05:ee:75:5f
15:48:17, 12 May.	( 2655.560000) Device disconnected: ***** c8:1e:e7:43:ed:ab
15:48:15, 12 May.	ath00: STA 02:0f:b5:43:ed:ab IEEE 802.11: Client disassociated
15:47:59, 12 May.	OUT: BLOCK [7] ICMP replay (ICMP type 3 code 1 86.160.17.247-​>216.58.213.174 on ppp3)
15:47:58, 12 May.	BLOCKED 2 more packets (because of ICMP replay)
15:47:56, 12 May.	OUT: BLOCK [7] ICMP replay (ICMP type 3 code 1 86.160.17.247-​>216.58.213.174 on ppp3)
15:47:23, 12 May.	OUT: BLOCK [7] ICMP replay (ICMP type 3 code 1 86.160.17.247-​>74.125.206.94 on ppp3)
15:47:15, 12 May.	OUT: BLOCK [7] ICMP replay (ICMP type 3 code 1 86.160.17.247-​>54.230.3.195 on ppp3)
15:47:13, 12 May.	BLOCKED 6 more packets (because of ICMP replay)
15:47:11, 12 May.	OUT: BLOCK [7] ICMP replay (ICMP type 3 code 1 86.160.17.247-​>54.192.1.219 on ppp3)
15:46:55, 12 May.	BLOCKED 13 more packets (because of ICMP replay)
15:46:54, 12 May.	OUT: BLOCK [7] ICMP replay (ICMP type 3 code 1 86.160.17.247-​>104.16.86.236 on ppp3)
15:46:36, 12 May.	BLOCKED 1 more packets (because of ICMP replay)
15:46:35, 12 May.	OUT: BLOCK [7] ICMP replay (ICMP type 3 code 1 86.160.17.247-​>213.123.243.16 on ppp3)
15:46:33, 12 May.	BLOCKED 1 more packets (because of ICMP replay)
15:46:32, 12 May.	OUT: BLOCK [7] ICMP replay (ICMP type 3 code 1 86.160.17.247-​>213.123.243.16 on ppp3)
15:43:25, 12 May.	ath00: STA 00:64:d9:29:df:02 IEEE 802.11: WiFi registration failed
15:43:12, 12 May.	( 2350.570000) Device disconnected: ***** 02:0f:b5:e5:91:39
15:43:12, 12 May.	( 2350.560000) Device disconnected: ***** 02:0f:b5:e5:91:39
15:43:12, 12 May.	( 2350.560000) Device disconnected: ***** a4:b8:05:ee:75:5f
15:43:11, 12 May.	( 2349.490000) Lease for IP 192.168.1.107 renewed by host SBGML0195159 (MAC a4:5e:60:e5:91:39). Lease duration: 30240 min
15:43:11, 12 May.	( 2349.490000) Device connected: ***** Mbps
15:43:11, 12 May.	( 2349.400000) Lease requested
15:42:58, 12 May.	ath00: STA a4:5e:60:e5:91:39 IEEE 802.11: Client associated
15:42:58, 12 May.	ath00: STA a4:5e:60:e5:91:39 IEEE 802.11: Client disassociated
15:42:52, 12 May.	( 2330.560000) Device disconnected: ***** 02:0f:b5:e5:91:39
15:42:49, 12 May.	ath00: STA 02:0f:b5:e5:91:39 IEEE 802.11: Client disassociated
15:42:46, 12 May.	IN: BLOCK [16] Remote administration (TCP [146.0.77.66]:44101-​>[86.160.17.247]:22 on ppp3)
15:42:38, 12 May.	ath00: STA 02:0f:b5:43:ed:ab IEEE 802.11: Client associated
15:42:38, 12 May.	ath00: STA 02:0f:b5:43:ed:ab IEEE 802.11: Client disassociated

The above log sample shows devices being disconnected constantly over a period of around 10 minutes. I don't know if i'm just reading the logs incorrectly, but something looks pretty wrong from this. 

 

Also the constant Client disassociated looks suspicious, but again not sure what it means.

 

Thanks,

 

Will

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wmonk
Beginner
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Message 2 of 5

Re: Constant dropping of WIFI connected devices - logs included

16:36:51, 12 May.	( 36.720000) System up, firmware version: 4.7.5.1.83.8.204.1.11 (Type A)
16:36:31, 12 May.	( 16.370000) System start 
16:36:31, 12 May.	( 16.370000) Boot reason: watchdog reset
16:04:55, 12 May.	( 36.310000) System up, firmware version: 4.7.5.1.83.8.204.1.11 (Type A)
16:04:35, 12 May.	( 16.300000) System start 
15:04:22, 12 May.	( 36.250000) System up, firmware version: 4.7.5.1.83.8.204.1.11 (Type A)
15:04:02, 12 May.	( 16.310000) System start 
15:04:02, 12 May.	( 16.310000) Boot reason: watchdog reset
14:49:37, 12 May.	( 36.320000) System up, firmware version: 4.7.5.1.83.8.204.1.11 (Type A)
14:49:17, 12 May.	( 16.410000) System start 
14:49:17, 12 May.	( 16.410000) Boot reason: watchdog reset
14:21:33, 12 May.	( 36.930000) System up, firmware version: 4.7.5.1.83.8.204.1.11 (Type A)
14:21:12, 12 May.	( 16.320000) System start 
14:21:12, 12 May.	( 16.320000) Boot reason: watchdog reset
13:27:46, 12 May.	( 35.920000) System up, firmware version: 4.7.5.1.83.8.204.1.11 (Type A)
13:27:26, 12 May.	( 16.350000) System start 
13:27:26, 12 May.	( 16.350000) Boot reason: watchdog reset
13:13:00, 12 May.	( 36.640000) System up, firmware version: 4.7.5.1.83.8.204.1.11 (Type A)
13:12:40, 12 May.	( 16.340000) System start 
13:12:40, 12 May.	( 16.330000) Boot reason: watchdog reset
12:19:44, 12 May.	( 35.710000) System up, firmware version: 4.7.5.1.83.8.204.1.11 (Type A)
12:19:25, 12 May.	( 16.340000) System start 
12:19:25, 12 May.	( 16.340000) Boot reason: watchdog reset
09:33:52, 12 May.	( 38.920000) System up, firmware version: 4.7.5.1.83.8.204.1.11 (Type A)
09:33:29, 12 May.	( 16.340000) System start 
09:33:29, 12 May.	( 16.340000) Boot reason: watchdog reset
08:14:16, 12 May.	( 36.950000) System up, firmware version: 4.7.5.1.83.8.204.1.11 (Type A)
08:13:56, 12 May.	( 16.630000) System start 
08:13:56, 12 May.	( 16.630000) Boot reason: watchdog reset
03:58:24, 12 May.	( 37.510000) System up, firmware version: 4.7.5.1.83.8.204.1.11 (Type A)
03:58:03, 12 May.	( 16.280000) System start 
03:58:03, 12 May.	( 16.280000) Boot reason: watchdog reset
03:08:37, 12 May.	( 36.630000) System up, firmware version: 4.7.5.1.83.8.204.1.11 (Type A)
03:08:17, 12 May.	( 16.420000) System start 
03:08:17, 12 May.	( 16.420000) Boot reason: watchdog reset
01:51:41, 12 May.	( 35.240000) System up, firmware version: 4.7.5.1.83.8.204.1.11 (Type A)
01:51:22, 12 May.	( 16.290000) System start 
01:51:22, 12 May.	( 16.290000) Boot reason: watchdog reset
01:10:06, 12 May.	( 36.430000) System up, firmware version: 4.7.5.1.83.8.204.1.11 (Type A)
01:09:46, 12 May.	( 16.050000) System start 
01:09:46, 12 May.	( 16.050000) Boot reason: watchdog reset
16:28:16, 11 May.	( 37.120000) System up, firmware version: 4.7.5.1.83.8.204.1.11 (Type A)
16:27:55, 11 May.	( 16.420000) System start 
16:27:55, 11 May.	( 16.410000) Boot reason: watchdog reset
14:09:29, 11 May.	( 37.270000) System up, firmware version: 4.7.5.1.83.8.204.1.11 (Type A)
14:09:08, 11 May.	( 16.210000) System start 
14:09:08, 11 May.	( 16.200000) Boot reason: watchdog reset
13:05:05, 11 May.	( 36.950000) System up, firmware version: 4.7.5.1.83.8.204.1.11 (Type A)
13:04:44, 11 May.	( 16.270000) System start 
13:04:44, 11 May.	( 16.270000) Boot reason: watchdog reset
12:53:19, 11 May.	( 36.100000) System up, firmware version: 4.7.5.1.83.8.204.1.11 (Type A)
12:52:59, 11 May.	( 16.410000) System start 
12:52:59, 11 May.	( 16.410000) Boot reason: watchdog reset
12:33:06, 11 May.	( 37.280000) System up, firmware version: 4.7.5.1.83.8.204.1.11 (Type A)
12:32:45, 11 May.	( 16.360000) System start 
12:32:45, 11 May.	( 16.360000) Boot reason: watchdog reset
11:39:00, 11 May.	( 36.990000) System up, firmware version: 4.7.5.1.83.8.204.1.11 (Type A)
11:38:39, 11 May.	( 16.360000) System start 
11:38:39, 11 May.	( 16.350000) Boot reason: watchdog reset
09:53:54, 11 May.	( 37.660000) System up, firmware version: 4.7.5.1.83.8.204.1.11 (Type A)
09:53:33, 11 May.	( 16.420000) System start 
09:53:33, 11 May.	( 16.420000) Boot reason: watchdog reset
08:17:39, 11 May.	( 37.350000) System up, firmware version: 4.7.5.1.83.8.204.1.11 (Type A)
08:17:18, 11 May.	( 16.300000) System start 
08:17:18, 11 May.	( 16.300000) Boot reason: watchdog reset
06:51:32, 11 May.	( 36.450000) System up, firmware version: 4.7.5.1.83.8.204.1.11 (Type A)
06:51:12, 11 May.	( 16.320000) System start 
06:51:12, 11 May.	( 16.320000) Boot reason: watchdog reset
05:03:28, 11 May.	( 38.880000) System up, firmware version: 4.7.5.1.83.8.204.1.11 (Type A)
05:03:06, 11 May.	( 16.580000) System start 
05:03:06, 11 May.	( 16.580000) Boot reason: watchdog reset
00:18:09, 11 May.	( 37.130000) System up, firmware version: 4.7.5.1.83.8.204.1.11 (Type A)
00:17:48, 11 May.	( 16.050000) System start 
00:17:48, 11 May.	( 16.040000) Boot reason: watchdog reset

This is a log of the power changes... 

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Distinguished Sage
Distinguished Sage
372 Views
Message 3 of 5

Re: Constant dropping of WIFI connected devices - logs included

the standard thing to look at is to split the networks  

 

 

 

Split the networks

 

then go to hub manager and change lease time from 1 day to 21 days

 



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wmonk
Beginner
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Message 4 of 5

Re: Constant dropping of WIFI connected devices - logs included

Have had network split for a long time, and changed the lease time to 21 days on Monday. 

 

No changes.

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wmonk
Beginner
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Message 5 of 5

Re: Constant dropping of WIFI connected devices - logs included

Can anyone else help with this?
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