I am new to this debate but if you have packet loss on route can you explain how does it magically return to be there at the end destination. Is it not the case that if a packet is dropped, it is lost?
You have everything to interpret, you have a program that you are clueless as to how to use, have no understanding of routing and apparently don't want any help in understanding so I'll bow out and leave you to the engineer. Good luck getting him to explain it to you.
There is nothing to interpret, program is clear, my latency is fine until the packet loss happens which clearely indicates it s a packet loss that causes a normal latency of 15 to jump at 1k and then go back to normal. I just don t know where the problem lies. I have the ip but I don t know who that ip belongs to, BT should know that.
Read message 8.
And along with message 8 read this link and in particular this part
"In some cases, these tools may indicate drops for packets that are terminating in a small number of hops, but not those making it to the destination. For example, routers may give echoing of ICMP packets low priority and drop them preferentially in favor of spending resources on genuine data; this is generally considered an artifact of testing and can be ignored in favor of end-to-end results"
That s way over my understanding, like I said I have a problem, I didn t have this problem in my life with any internet, don t know the cause.
I suggest you roll your neck in and accept that the people who responded to your request for help have more knowledge than you and were trying to help you and as such perhaps you should listen to them rather than say they are not helping!
100% packet loss can be when the router doesn't accept ping but I also get high packet loss usually on the 3rd hop to Bt servers,that are accepting ping.
I'm currently being dealt with by level 2 Bt complaints department
As @gg30340 said in message 11, you can't possibly have packet loss in the middle of a route only for there to be 100% received at the destination. The servers may be accepting ping but the packets will be regarded as very low priority and not responded to if necessary.