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james_dean1986
Beginner
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Message 11 of 26

Re: DDNS and Smart Hub6 - cant get it to work

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Turned off and still saying ports are closed. I notice every time I restart the hub it gives a new IP address. Don't know if its related but I need to stop that as well
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licquorice
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Message 12 of 26

Re: DDNS and Smart Hub6 - cant get it to work

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You need to give your camera/dvr /whatever device you are trying to access a static IP address outside of the DHCP range of the hub. You need to set it on the device itself, don't rely on address reservation from the hub.

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james_dean1986
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Message 13 of 26

Re: DDNS and Smart Hub6 - cant get it to work

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It has a static ip of 192.168.1.9 which is set on the NVR which it has always been. Are you suggesting changing this to another number?
Thanks
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licquorice
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Message 14 of 26

Re: DDNS and Smart Hub6 - cant get it to work

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Nope, that's fine, but you said the IP address was changing every time you reset the hub.

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james_dean1986
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Message 15 of 26

Re: DDNS and Smart Hub6 - cant get it to work

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As in the IP address of the hub. So every time i reset it I have to keep changing the address on no-ip for the DDNS
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licquorice
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Message 16 of 26

Re: DDNS and Smart Hub6 - cant get it to work

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But that's a given, you have a dynamic IP address hence you needing DDNS in the first place. If it didn't keep changing there would be no need to use no-ip.

There have been a couple of other posts saying that no-ip doesn't seem to update properly. You could try using a different DDNS service.

Can you access the camera from your phone by using your public IP address rather than host name? You will need to try that using mobile data rather than your wifi as the hub doesn't support NAT loopback.

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james_dean1986
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Message 17 of 26

Re: DDNS and Smart Hub6 - cant get it to work

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How do I do that? Typing my ip address in doesn't connect so I assume I have to do something else?
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licquorice
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Message 18 of 26

Re: DDNS and Smart Hub6 - cant get it to work

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Try appending :6060 or :7070 to your IP address.

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james_dean1986
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Message 19 of 26

Re: DDNS and Smart Hub6 - cant get it to work

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Will not connect on any of them 😞
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licquorice
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Message 20 of 26

Re: DDNS and Smart Hub6 - cant get it to work

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I presume you can access the camera OK from within your LAN on 192.168.1.9

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