DDNS and Smart Hub6 - cant get it to work

[james_dean1986]

Turned off and still saying ports are closed. I notice every time I restart the hub it gives a new IP address. Don't know if its related but I need to stop that as well

[licquorice]

You need to give your camera/dvr /whatever device you are trying to access a static IP address outside of the DHCP range of the hub. You need to set it on the device itself, don't rely on address reservation from the hub.

[james_dean1986]

It has a static ip of 192.168.1.9 which is set on the NVR which it has always been. Are you suggesting changing this to another number?
Thanks

[licquorice]

Nope, that's fine, but you said the IP address was changing every time you reset the hub.

[james_dean1986]

As in the IP address of the hub. So every time i reset it I have to keep changing the address on no-ip for the DDNS

[licquorice]

But that's a given, you have a dynamic IP address hence you needing DDNS in the first place. If it didn't keep changing there would be no need to use no-ip.

There have been a couple of other posts saying that no-ip doesn't seem to update properly. You could try using a different DDNS service.

Can you access the camera from your phone by using your public IP address rather than host name? You will need to try that using mobile data rather than your wifi as the hub doesn't support NAT loopback.

[james_dean1986]

How do I do that? Typing my ip address in doesn't connect so I assume I have to do something else?

[licquorice]

Try appending :6060 or :7070 to your IP address.

[james_dean1986]

Will not connect on any of them 😞

[licquorice]

I presume you can access the camera OK from within your LAN on 192.168.1.9