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lenphotographic
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Message 1 of 16

DRAYTEK 2860LN ROUTER

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I was given the above router by work.  I have followed the instructions and although says connected to internet, it isn't. I think I may be inputting incorrect user name.

So my question is . With another router what username do I use and is the password the same as my original password  or is it the password on the back of the draytek router.

 

thanks

 

Len

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15 REPLIES 15
Keith_Beddoe
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Message 2 of 16

Re: DRAYTEK 2860LN ROUTER

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@lenphotographic 

Are you a BT Business customer?

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lenphotographic
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Message 3 of 16

Re: DRAYTEK 2860LN ROUTER

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yes
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imjolly
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Message 4 of 16

Re: DRAYTEK 2860LN ROUTER

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You need to post here  https://business.forums.bt.com/  As this is residential forum



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lenphotographic
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Message 5 of 16

Re: DRAYTEK 2860LN ROUTER

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hi
i am a residential customer. the router is in my house. not business phone line
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imjolly
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Message 6 of 16

Re: DRAYTEK 2860LN ROUTER

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Just you replied to @Keith_Beddoe  post are you a business customer  and you replied yes

now confused



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lenphotographic
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Message 7 of 16

Re: DRAYTEK 2860LN ROUTER

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i will start again. we had a draytek router going spare where i work so i took it home and want to install it instead of my bt hub router.
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lenphotographic
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Message 8 of 16

Re: DRAYTEK 2860LN ROUTER

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sorry didn't read the question you asked. I am a BT residential customer
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licquorice
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Message 9 of 16

Re: DRAYTEK 2860LN ROUTER

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Username is bthomehub@btbroadband.com and password is BT

 

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lenphotographic
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Message 10 of 16

Re: DRAYTEK 2860LN ROUTER

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thanks. i will try that.

 

regards

 

len

 

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