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Message 1 of 6

Digital Voice - can new hub split 2.4 and 5GHz SSIDs?

I currently have a BT Hub 6. As many of my wifi devices will only connect to the 2.4GHz channel, I've split the channels into two SSIDs, allowing me to choose which device connects to which channel.

I've been told by BT that if I wish to retain my landline, I must switch to Digital Voice - which does not work with the Home Hub 6. 

My question is: will the new hub required for Digital Voice allow me to separate out the 2.4GHz and 5GHz channels. I read somewhere that newer BT hubs do not allow this.

And would that mean in order to keep my current configuration I would have to lose the landline?
Steve

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Message 2 of 6

Re: Digital Voice - can new hub split 2.4 and 5GHz SSIDs?

Hi @SteveH3 

In order to use your BT Digital Voice service you will need to use the provided Smart Hub router as the primary router.

The Smart Hub doesn't support splitting of the 2.4 and 5GHz bands. However, you can disable the 5GHz band to connect your devices that only support 2.4GHz band

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Message 3 of 6

Re: Digital Voice - can new hub split 2.4 and 5GHz SSIDs?

You could use the SH2 only on 5GHz and connect your Hub6 with Ethernet to the SH2 (disable DHCP on Hub6 and give he hub 6 a static address such a s 192.168.1.10). This would allow you to use the SH2 for digital voice and the 5Ghz with the H6 giving you the 2.4GHz - it would also stop you having to change the SSID on your SH2 to match the H6, or stop you having to register all your devices again on the SH2.

You could use a simple Wireless Access Point or other old router to do the same if you are required to return the H6.

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Message 4 of 6

Re: Digital Voice - can new hub split 2.4 and 5GHz SSIDs?

Thanks countrypaul - this sounds like an excellent solution, as it will also (presumably) mean the Home Hub 6 will retain its port forwarding settings, so I won't need to set these up again.

I'll give this solution a go.

Steve 

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Message 5 of 6

Re: Digital Voice - can new hub split 2.4 and 5GHz SSIDs?

No, if you use the hub6 as a WAP, port forwarding will not work.

Either way, even if you connect it as a router rather than WAP, you will need to reconfigure your port forwarding configuration.

 

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Message 6 of 6

Re: Digital Voice - can new hub split 2.4 and 5GHz SSIDs?

@licquorice  says you will have to configure port forwarding on the SH2 as that is the router that will be facing the Internet providing Firewall & NAT and therefore will need to know where to forward connets to any ports that ou wish to use for incoming connections.

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