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bananaman1
Aspiring Contributor
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Message 1 of 4

Disable connection troubleshooter on Home Hub 4?

Hi, 

 

Is it possible to disable the connection troubleshooter on the Home Hub 4?  I'd really like to disable it as I can't think of a single time I've seen it that it didn't cause me more inconvenience than the dropped connection it was trying to help me troubleshoot.

 

I found the following post from 4 years ago that says it was not possible to disable it back then but maybe something has changed in 4 years? I assume there have been firmware updates since so perhaps it's an option now.

https://community.bt.com/t5/Connected-Devices-Other/Disable-connection-troubleshooter/m-p/588590#M27...

 

It's not something that happens a lot but when it does happen it usually makes a bad situation worse so I really want to disable it if possible. I'd rather the router acted like a simple router and didn't interfere with traffc even if it thinks it is being helpful.

 

 

Thanks

Hugh

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3 REPLIES 3
Distinguished Sage
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Message 2 of 4

Re: Disable connection troubleshooter on Home Hub 4?

still the same cannot be disabled
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bananaman1
Aspiring Contributor
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Message 3 of 4

Re: Disable connection troubleshooter on Home Hub 4?

ok,thanks.
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Distinguished Sage
Distinguished Sage
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Message 4 of 4

Re: Disable connection troubleshooter on Home Hub 4?

No such problem with third party routers. Smiley Wink

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