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GavMcB1
Beginner
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Message 1 of 4

Draytek Connects to BT Business ADSL (1 Static IP) but unable to browse

I have a Draytek Vigor 2820 ADSL/VDL router which i used to have successfully linked to a BT Infinity line. Unfortunately i've moved to a place where i can only get ADSL. I did what i have done many times before, the Draytek get's ADSL sync, PPP comes up and everything seems to be fine but it can't ping anything and you can't browse anywhere. 

So the ADSL is up, i've got green for everything but nothing resolves either by IP address or host name. It's like it just can't browse anything.

Any idea ?

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Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 2 of 4

Re: Draytek Connects to BT Business ADSL (1 Static IP) but unable to browse

Are you a BT Business user?

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GavMcB1
Beginner
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Message 3 of 4

Re: Draytek Connects to BT Business ADSL (1 Static IP) but unable to browse

It's on a business telephone line in my home so technically it's a BT Business ADSL account.
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imjolly
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Message 4 of 4

Re: Draytek Connects to BT Business ADSL (1 Static IP) but unable to browse

as a business user you need to post here https://business.forums.bt.com/



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