I have a dual band dongle. I am operating Windows 7 Home Premium.
1) When I insert the dongle, it is not recogised automatically by the laptop (does not appear in Windows Explorer) so does not automatically load the driver.
2) When I download and run the Windows 7 software for the dongle, I gets to the point where it displays the terms and conditions, but the window is restricted so the 'accept' button does not appear. Pressing 'enter' does not work and I am unable ro proeceed. The window is not re-sizeable. Changing the screen resolution does not help.
I have spoken to BT customer services but their conclusion was that the dongle is not compatible with Windows 7 Home Premium !!!
unless a very old laptop did you disable the internal wireless card?
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