We have put together a short survey to capture your feedback in terms of what BT can do when you experience home Wi-Fi issues. We would appreciate it if you could take a couple of minutes to complete a short survey. Read more from here, Fix my home Wi-Fi
My house has a large extension with the electrics on a separate ring main.
From the ring main with a BT Hub 6 connected, I use a powerline BT range extender 600.
To obtain full wi-fi coverage on the part of the house on the other ring main I use a Dual band Wi-fi Extender 600. This was configured to the Hub6 without problem using the WPS button and gives excellent coverage.
The wi-fi coverage from the powerline extender was not adequate, so to see if the Dual band Wi-fi Extender 600 would improve matters, I removed the Wifi Extender, used on the other ring main, and configured it to the WiFi from the powerline range extender using WPS: this gave adequate coverage.
I then attempted to re-configure the Dual band Wi-fi Extender 600 back to its original configuration using the signal from the Hub6 – and it won’t work correctly. It boots up and gets the step where the ‘Too Close’ and ‘Too far ‘ lights flash together and will go no further in the set up procedure.
I have tried using ‘factory reset’ multiple times with both WPS and using the Ethernet cable – all to no avail. It will now not work correctly connecting to either the powerline extender or Hub6.
To cut a long story short I borrowed another Dual band Wi-fi Extender 600 from my son and that now exhibits EXACTLY the same symptoms – i.e. won’t progress past the ‘Too Close’ and ‘Too far ‘ lights flashing together.
Strangely the signal output from both extenders seems to be good despite the above.
Has anyone any ideas please?
It may be the Wi-fi in the home has changed a little, I would recommend that factory reset the Wi-Fi Extender 600 and connect using the WPS method to connect, then move the extender halfway between the HUB and the Wi-Fi weak spot. Or follow method 2 to install so you can then see the signal strength you are connecting.
Remember to leave the extender a little to work out the average Wi-Fi strength say 5 minutes
It sounds like the Extender is having a WPS problem.