Hoping this is the right area to post this. I am eagerly trying to sign up to get fibre but it says my cabinet is at high capacity. However, on checking surrounding areas/streets etc, it seems to be the only one at high capacilty and all others are accepting orders.
I checked multiple streets etc. and got about ten exchanges that are availble, just not mine 😞
At present, until i get fibre, i am at the mercy of 1.5mb speeds which is tough when i need to work from home or when there are a lot of people in the house tyring to use broadband.
Is there any way of chasing down an ETA on when an exchange will be upgraded?
DSL checker gives nothing
Patiently going crazy......
I covered this when you posted earlier today it is not exchange that need upgraded it is your cabinet which is full and has a waiting list there is nothing you can do as it is up to openreach to either add new card to existing cabinet if and space available or decide if they want to install a new cabinet that decision is a business decision for openreach
just because the other cabinets are not full and have waiting list means nothing for your cabinet
Its not the exchange, it is the cabinet that is at full capacity. There is no way of finding out how long it will be before capacity is available. The cabinet could be sub-equipped with cards and require extra cards to be fitted or it could be completely full and require another cabinet (which may or may not happen). Capacity can also become available if a customer gives up their service. All of which have completely unknown timescales I'm afraid.
What you should perhaps remember is that people reach out to these forums as we don't have all the answers or know how or simply don't understand how the process works. Perhaps a bit more humility on your side is advisable instead of ranting off at them.
I already explained the problem which @licquorice has done again saying exactly same as I posted on your previous thread there is nothing the forum can do to help