Hi - I had a look at the exchange rollout for fibre for my exchange Meltham and it said it was accepting orders - however it says on the BT infity page that I can only get broadband. Can anyone confirm when fibre will be available in Meltham to order if the exchange has been upgraded
If you use this checker and post a screen shot of the results (remove your phone number before posting) it will tell what cabinet you are on and what services it can receive.
If it does not show a cabinet number it will be because you are on an Exchange Only(EO) line. This means you can not get Infinity because you are not connected to a cabinet, instead you are connected directly to the exchange.
Sometime in the future Openreach may install a cabinet out side the exchange and this will allow EO lines to connect to a cabinet. This however is not high on their priority list so may take some time.
Use your phone number. If you don't have a BT number use the address checker. It is more accurate than the post code checker which can cover more than one cabinet.
According to this the Exchange is not fibre enebled yet however if it is it could be that you are too far from the cabinet to get Infinity. Do you know how far you are from the cabinet?