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Adamfurse
Beginner
795 Views
Message 1 of 4

Extremely poor Internet speed with bt homespot

Evening,

So I've had a homespot for about 3 months now, been using it with my Pc, using an Ethernet cable and not the WiFi feature.

Today I decided to move my PS4 into my Pc room, I connected it via WiFi to the homespot and I'm getting speeds of 60 kbps!! Normally I get speeds of upto 70mbs but for some reason it's dropped dramatically, even when I connect the Ethernet cable it doesn't improve. I am now also getting the same speeds on my Pc.

Can anyone help me?
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3 REPLIES 3
Highlighted
Distinguished Sage
787 Views
Message 2 of 4

Re: Extremely poor Internet speed with bt homespot

try a factory reset on the hotspot
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northshields
Contributor
730 Views
Message 3 of 4

Re: Extremely poor Internet speed with bt homespot

Is your "Hotspot" on the same ring main as your router. I have the BT Mini Hotspot 500 and find that it works very well when on the same ring, but loses a lot of speed when I try to use it upstairs on a different ring.

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pezzajamie
Aspiring Contributor
670 Views
Message 4 of 4

Re: Extremely poor Internet speed with bt homespot

Also consider what its plugged into. The main wall socket is always the best with these types of devices as many multi electrical adapters have surge protection within them which causes them to either slow down or not work at all.

 

Hope you get sorted 🙂

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