We have put together a short survey to capture your feedback in terms of what BT can do when you experience home Wi-Fi issues. We would appreciate it if you could take a couple of minutes to complete a short survey. Read more from here, Fix my home Wi-Fi
I have BT FTTH, i.e. I have an OpenReach ONT connected to a BT HomeHub. I believe the OpenReach box allows multiple routers to be connected to it, so I have connected a DSL-N66U I have on one of the other ports and left my BT HomeHub connection alone.
I can't get the DSL to connect, but that may be because I am using the wrong settings on it. Any advice?
Welcome to this user forum.
You can only connect one router, to the ONT. There is just a single public IP address available.
Welcome to the forum.
You can only have one router handling the PPP connection and the BT Hub is already doing that. If you need the N66U to increase the Wi-Fi coverage then you need to go into the settings and configure it as an access point.
Thanks for the quick replies. Looks like what the installation engineer told me was wrong or I misunderstood.
Can I replace the HomeHub with the DSL, then, so that I can make use of the extra function on that?
If I did that, are these the right settings for it?
Presumably I'd just unplug the HomeHub and perhaps powercycle the ONT.
Yes just plug in the Asus instead of the HH. Don't power cycle the ONT.
There should be some other settings on the Asus, PPPoE, username email@example.com and password bt
I would guess the transfer mode is not set conrrectly, as its expecting to see an ADSL input. What are the options on that setting?