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Beginner
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Message 1 of 3

FTTP 300mb interfering with Sky Q miniboxes

Hi,

I had BT FTTP fitted last Friday and chose the 300mb package.

I don't seem to be getting near that speed at by Wi-Fi even in the same room though BT is saying I'm getting 300mb the router.

I think part of the problem is that my Sky Q mini boxes are interfering with the 5 Ghz band and I have set my Sky mini boxes and main box down to a 5 GHz narrowband and switched off 2.4 Ghz on them and luckily the Sky seems to be working. 

I am hardly ever getting speeds above 100 MB  if at all even in the same room as the SH2 router - it starts off at about 270 megabytes per second on Wi-Fi then it drops down quite quickly.

I'm in a quandary whether I should just cancel the BT package in my cooling off period as I don't want to be paying for something which I'm not getting and I don't want to be stuck in the 2-year contract paying for more speed than I can possibly get.

I would appreciate some advice

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Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: FTTP 300mb interfering with Sky Q miniboxes

My skyq main and 3 minis connected to my hub on 2.4ghz. The skyq main then has connected using 5ghz band 36 to the minis so set hub 5ghz to either 44 or48



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Beginner
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Message 3 of 3

Re: FTTP 300mb interfering with Sky Q miniboxes

Hi thanks, thats exactly what I've done but the speed starts off very high at 280mb but then drops down to less than 100mbs on wifi.

Its a little disconcerting as I don't want to be stuck in a 2 year contract! Maybe I should drop down to the 100mb package?

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