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Andysedg58
Aspiring Contributor
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Message 1 of 2

FTTP - Wireless drop outs & banding problems.

Just had full fire 900 installed & experiencing several Wi-Fi dropouts.  I am happy sing the Smart Hub 2 & one mesh disk.

These dropouts are occurring fairly frequently now - losing internet connection for a few minutes or so across several devices - pc, iPads, iPhones. I am not very technical but had a quick look at the log and seems to be where DHCP device is being disconnected. I assume this is being done by the router. The dropouts last a few minutes before reconnecting. 

on a separate issue devices on different bands will not talk to each other - basically this means my stereo homepods drop a channel (so mono) & printer will not work with a device on another band. I understand there maybe a firmware update available- from the log BT keep sending my router an older firmware update which is already on the router.  

it is all very annoying - can someone help me please?

 

Some of my log where devices are being disconnected 

0DF4ED30-2867-47CB-AA04-0D6CC1899C27.jpeg

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imjolly
Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: FTTP - Wireless drop outs & banding problems.

have you turned of smart setup  

 

 

 

Turn Off smart setup

 

 



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