We have put together a short survey to capture your feedback in terms of what BT can do when you experience home Wi-Fi issues. We would appreciate it if you could take a couple of minutes to complete a short survey. Read more from here, Fix my home Wi-Fi
The FTTP Openreach box (ONT) is the modem, you don't need another one. Just connect the Netgear directly.
Great, all sorted. Thanks a million!
I'm not sure what I had done to make it not work before but it’s firing on all cylinders now.
thanks for all your help!