Over the last 12 months the number of devices that we are using in our house has more than doubled. As a result the wifi is sometimes sluggish to repsond, and varies in speed of connection, and bandwidth speeds.
I'd therefore like to do a factory reset, but concerned about the consequences. Does a factory reset wipe any settings such as my BT account details (ie. how it nows it my BT account connecting from the my landline)? I don't readilly know or use my BT account name, and I've no idea what my password is.
A factory reset on the home hub, will not affect any of your account details, as there is nothing stored on the hub. It connects automatically.