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kcdenton
Beginner
340 Views
Message 1 of 5

Fallout 76 not working

I've been exchanging emails with Bethesda customer/tech support dozen times due to their game not running on my computer.

Now they've requested I check my broadband provider hasn't blocked their gaming ports.

"Make sure Ports: 80 (TCP), 443 (TCP), 3000-3010 (UDP) are open on your router."

(my router hasn't got any ports blocked - and Windows allows the game no restrictions)

 

Can a BT admin confirm that BT does not block Fallout 76 thanks

 

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4 REPLIES 4
NigelB72
Guru
320 Views
Message 2 of 5

Re: Fallout 76 not working

Why would BT block access to a popular title??

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licquorice
Distinguished Sage
Distinguished Sage
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Message 3 of 5

Re: Fallout 76 not working

Make sure web protect is off in case that is blocking it.

 

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kcdenton
Beginner
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Message 4 of 5

Re: Fallout 76 not working

Yeah, whole firewall is off on the router.

 

Anyway, this game "used" to work in the past.

 

Does anyone own Fallout 76 on PC with BT Broadband?

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licquorice
Distinguished Sage
Distinguished Sage
273 Views
Message 5 of 5

Re: Fallout 76 not working

Web protect has nothing to do with the hub firewall.

https://www.bt.com/help/security/learn-about-bt-web-protect

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