So you have a faulty hub which BT replace, then 6 months later you have another faulty hub, BT claim they can only know send out a Smart Hub free of charge but to do that you have to agree to a new 18 month contract despite already being in a contract!!
just how the hell does that work BT?????????????????
just phone CS again and get someone different and get a replacement - they must have piles of reconditioned hubs
sorry but are you sure hub is faulty and not just a connection problem
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side. If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.