Help us improve our process for when you experience home Wi-Fi issuesx
We have put together a short survey to capture your feedback in terms of what BT can do when you experience home Wi-Fi issues. We would appreciate it if you could take a couple of minutes to complete a short survey. Read more from here, Fix my home Wi-Fi
I have just moved to a new property where a BT phone line was already installed. When we got the keys to our new home on Tuesday I signed up to a fibre deal with BT and they said that our activation date is on Tuesday is the 23rd July. I received a text message today to say my router will be delivered tomorrow. Would I be able to set it up early and is it likely that it will work or is it vital to wait until Tuesday? I'd love to have the internet up and running tomorrow. I can't believe how many devices require broadband/router.
You can set hub up but won't work until your activation date
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