I am interested in fibre optic broadband but there may be problems in physically routing a cable into my house, is it possible to have an engineer call to assess the situation before commencing an order for installation?
Thanks for any replies.
better to check what is available first enter phone number and post results remember to delete number https://www.btwholesale.com/includes/adsl/main.html
Do you have an existing "copper" phone line that enters the property?
As from the estimate you have posted, you can get FTTC fibre broadband which utilises the existing "copper" line from your property to your street cabinet.
If a survey/extra plant equipment or a "copper" line needs to be installed to the property before hand then a site survey may be needed and you should be notified when you order.
I have an existing copper wire connection via a BT telephone line which is an 'overhead' cable. I was given to understand that a fibre optic connection MUST be fibre optic cable in to the house and that the fibre optic cable MUST be buried. It is the "buried" bit that, near the house, presents the problem, that's why I think it would be better to get a "survey" first.
from the estimate looks like infinity 1 up to 40mb - assuming tyou have a phone line hence able to do test then there is no installation required the fibre is to street cabinet and then your existing phone line to your home - should not need a survey just sounds like normal FTTC connection
Addendum, for FTTC where can I find out what the installation process is i.e. is entry to the house required etc. , what hardware is supplied and when it is supplied?
if it is FTTC infinity 1 then that for most people is a self installation. you get the new hub and probably couple of new filters and then you just conenct filter to test socket, rj11 cable to hub and that's it
If infinity2 then you get engineer visit to fit new filtered master socket. engineer will then conenct hub and check to make sure infinity is working
if your estimate was <40mb then no point in getting infinity 2 as you will not benefit
if you get an openreach engineer not contractor then he will change an extension socket to the master is that will be more convenient