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Robbybox
Beginner

on ‎14-10-2021 9h20

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Message 1 of 2

Full fibre 900

Is there a settling down period when upgrading from full fibre 150 to full fibre 900 as at the moment the speeds are nowhere near on my phone, the reason I say this is because when I was on fibre 150 my phone was showing 140mb at least and now I’ve gone to full fibre 900 it’s like a million miles away , nothing has changed only me upgrading to a faster package that is all, thanks for any advice , and I have restarted my router and the box in the wall 

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Keith_Beddoe
Distinguished Sage
Distinguished Sage

‎14-10-2021 9h26 - edited ‎14-10-2021 9h27

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Message 2 of 2

Re: Full fibre 900

@Robbybox 

You need to check your speed using a computer directly connected to the home hub using an Ethernet cable, as wireless speeds are not guaranteed. Also make sure that smart setup is turned off on the home hub.

There is no settling down period.