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Willuk1987
Beginner
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Message 1 of 2

Full year not 1 issue 2 weeks from end date just randomly disconnects me

I've had my broadband a full year not a single issue 2 weeks from my end date and just disconnects all the time. Is this bt saying they don't want me renewed custom?

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imjolly
Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: Full year not 1 issue 2 weeks from end date just randomly disconnects me

Check you phone line for dial tone and noise. Dial 17070 option 2 should be silent. Any noise is a problem and needs to be reported as phone fault to 150



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