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Beginner
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Message 1 of 4

Get an engineer?

I thought I could do it myself, but now I really think I’ll need to get an engineer to do the installation for me. How do I book the engineer?

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Distinguished Sage
Distinguished Sage
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Message 2 of 4

Re: Get an engineer?

Are you getting broadband?  If so it is literally plug and play. You don't need to do anything else to get broadband to work



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Guru
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Message 3 of 4

Re: Get an engineer?

If it is for the broadband hub setup you're worried about, inside the box has a step by step guide with images, it's really not difficult.
There is also a YouTube video with unboxing and setup
https://www.youtube.com/watch?v=mXS9zLcpW5Y

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Beginner
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Message 4 of 4

Re: Get an engineer?

Hiya!

Actually, we’re getting everything, switching over from Sky to BT for broadband, TV and telephone. Our TV is in one room and the modem is in a different room, and friends tell me there could be trouble. Also, I have a dish from Sky — don’t know if that will work with BT — or we’ll have to see if the ancient one on the roof can be revived. I’m 69, my husband is 80, and this is all sounding like an engineer would be a good thing. I don’t want my husband on the roof... Thanks!

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