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Message 1 of 5

Getting my BT top box connected to the internet with fibre to property

Hi, I have recently moved into a new home with fibre to property. I have an openreach modem where I have connected my hub and it's working fine. I cant seem to get my BT TV box to connect to the internet (as it is in another room) I have tried connecting an Ethernet cable into every port available but its still not working. Can anyone help please. Thanks
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Distinguished Sage
Distinguished Sage
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Message 2 of 5

Re: Getting my BT top box connected to the internet with fibre to property

Have turned off smart setup in hub manager



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Message 3 of 5

Re: Getting my BT top box connected to the internet with fibre to property

How do I do that?
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Distinguished Sage
Distinguished Sage
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Message 4 of 5

Re: Getting my BT top box connected to the internet with fibre to property

You need to connect to your hub 192.168.1.254 and enter admin password which is on hub then you should see smart setup and then turn it off



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Message 5 of 5

Re: Getting my BT top box connected to the internet with fibre to property

Ok, I will give it a shot and see of anything happens. Thanks
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