I am a new BT Customer and have a BT Smart Hub Type A Router.
My requirement: I have been having separated 2.4 & 5G Wireless networks configured on the routers in the past and my quest currently is to reuse my previous 2.4G and 5G names on the BT Smart Hub Router so that I don't have to go changing network configurations on 30+ devices set up to talk to Wifi.
The Problem: With this BT Router, when i enable splitting the 2.4G & 5G Wireless network SSID's, I am able to successfully edit the 2.4G and 5G SSID's, however not able to get rid of the "-5" at the end of the 5GHz WIFI SSID name.
For e.g. 2.4G SSID: apply, 5G SSID: banana-5. I am able to change the 5G network name to say "cherry-5", but in no circumstances am I able to get rid of the "-5" at the end.
* Have done a factory reset as adviced by Customer Services - Hasn't helped
Customer Services say this looks like an error on the router and if a factory reset doesn't solve it, they'd be happy to swap a different router to see if this solves the problem. I have got a feeling thsi might repeat on other routers too.
Has anyone been able to remove the "-5" on 5G SSID name ? If yes, what Router was it on ?
Solved! Go to Solution.
I had that thread archived in my forum RSS feed, so it was quick to find