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lilyhath
Beginner
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Google nest mini won't communicate with iPhone

Hi all,

I got a google nest mini months ago and it worked perfectly initially. It then lost wifi connection as I live rurally and it drops in and out, so tried to reconnect the device. This was unsuccessful so I unlinked the device from google home app completely. Tried to reconnect it, and I am now getting the error message that although the speaker is set up, 'we could not communicate with it from your iphone'. I have contacted google and tried many many options, but nothing has worked so far. They think it must be a setting on the wifi affecting it. Does anyone have any other ideas I can try other than what google said:

  • Enable: Universal Plug and Play (UPnP), multicast, Internet Group Management Protocol (IGMP)
  • Disable: AP/client isolation, virtual private networks (VPNs), proxy servers, IGMP Proxy. VPNs and proxy servers should be disabled on your computer as well (if applicable).

 

This is driving me mad! Thanks in advance 

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