cancel
Showing results for 
Search instead for 
Did you mean: 
Moderator
Moderator
1,104 Views
Message 531 of 555

Re: HH3 - Infinity - Local WiFi Channel 'fade'?

Hi George_Everdell and Enregalian,

 

Thanks for posting. I’m sure we can help with this. Can you send over the following details?

 

Telephone number:

Serial number of hub connected:

A few words describing your experience (How often does this issue appear?

How long does it last?

have you found any workarounds? 

What impact does it have on your connection?

 

You’ll get the contact link in my profile.

 

Cheers

 

David

0 Ratings
CSP74
Beginner
1,097 Views
Message 532 of 555

Re: HH3 - Infinity - Local WiFi Channel 'fade'?

just sent a message to moderators as having exactly the same issues as everyone here for the past few months,  Fingers crossed 

0 Ratings
Distinguished Sage
Distinguished Sage
1,055 Views
Message 533 of 555

Re: HH3 - Infinity - Local WiFi Channel 'fade'?

@CSP74

 

Sending a PM does not normally get a response from the mods as you need to get invite to use the contact us link

 

did you check your hub was a 'B' version?



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
CSP74
Beginner
1,053 Views
Message 534 of 555

Re: HH3 - Infinity - Local WiFi Channel 'fade'?

hi, i got a message back from moderator with link to contact form so thats away off to them.  Not sure if hub is a b version - how do i find out @imjolly?

Cheers

Tags (1)
0 Ratings
Distinguished Sage
Distinguished Sage
1,046 Views
Message 535 of 555

Re: HH3 - Infinity - Local WiFi Channel 'fade'?

You need to check the label on the back/bottom. This fix is only for the 'B' version



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
CSP74
Beginner
1,040 Views
Message 536 of 555

Re: HH3 - Infinity - Local WiFi Channel 'fade'?

cheers @imjolly - just checked - its a b model 🙂

0 Ratings
Highlighted
Distinguished Sage
Distinguished Sage
1,034 Views
Message 537 of 555

Re: HH3 - Infinity - Local WiFi Channel 'fade'?

Just wait on mods getting back to you which at the moment can take 5/6working days excluding weekends



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
PhilBodley
Newbie
970 Views
Message 538 of 555

Re: HH3 - Infinity - Local WiFi Channel 'fade'?

Same as everyone: Home Hub 3 version B WiFi fades from 40Mbs to 1Mbs over half a day following reset. Wired connections ok.

Tried everything suggested.

Please, please will a moderator advise how to fix?

0 Ratings
rebelkc
Contributor
584 Views
Message 539 of 555

Re: HH3 - Infinity - Local WiFi Channel 'fade'?

Well a few months down the line am back to square on ...... resetting hub nearly every day again 😞

0 Ratings
m0nster
Contributor
569 Views
Message 540 of 555

Re: HH3 - Infinity - Local WiFi Channel 'fade'?

Same problem here =\ Fix no longer working.

0 Ratings