HH3 - Infinity - Local WiFi Channel 'fade'?

[DavidM]

Hi George_Everdell and Enregalian,

Thanks for posting. I’m sure we can help with this. Can you send over the following details?

Telephone number:

Serial number of hub connected:

A few words describing your experience (How often does this issue appear?

How long does it last?

have you found any workarounds? 

What impact does it have on your connection?

You’ll get the contact link in my profile.

Cheers

David

[CSP74]

just sent a message to moderators as having exactly the same issues as everyone here for the past few months,  Fingers crossed 

[imjolly]

@CSP74

Sending a PM does not normally get a response from the mods as you need to get invite to use the contact us link

did you check your hub was a 'B' version?

[CSP74]

hi, i got a message back from moderator with link to contact form so thats away off to them.  Not sure if hub is a b version - how do i find out @imjolly?

Cheers

[imjolly]

You need to check the label on the back/bottom. This fix is only for the 'B' version

[CSP74]

cheers @imjolly - just checked - its a b model 🙂

[imjolly]

Just wait on mods getting back to you which at the moment can take 5/6working days excluding weekends

[PhilBodley]

Same as everyone: Home Hub 3 version B WiFi fades from 40Mbs to 1Mbs over half a day following reset. Wired connections ok.

Tried everything suggested.

Please, please will a moderator advise how to fix?

[rebelkc]

Well a few months down the line am back to square on ...... resetting hub nearly every day again 😞

[m0nster]

Same problem here =\ Fix no longer working.