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Moderator
Moderator
1,109 Views
Message 531 of 555

Re: HH3 - Infinity - Local WiFi Channel 'fade'?

Hi George_Everdell and Enregalian,

 

Thanks for posting. I’m sure we can help with this. Can you send over the following details?

 

Telephone number:

Serial number of hub connected:

A few words describing your experience (How often does this issue appear?

How long does it last?

have you found any workarounds? 

What impact does it have on your connection?

 

You’ll get the contact link in my profile.

 

Cheers

 

David

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CSP74
Beginner
1,102 Views
Message 532 of 555

Re: HH3 - Infinity - Local WiFi Channel 'fade'?

just sent a message to moderators as having exactly the same issues as everyone here for the past few months,  Fingers crossed 

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Distinguished Sage
Distinguished Sage
1,060 Views
Message 533 of 555

Re: HH3 - Infinity - Local WiFi Channel 'fade'?

@CSP74

 

Sending a PM does not normally get a response from the mods as you need to get invite to use the contact us link

 

did you check your hub was a 'B' version?



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CSP74
Beginner
1,058 Views
Message 534 of 555

Re: HH3 - Infinity - Local WiFi Channel 'fade'?

hi, i got a message back from moderator with link to contact form so thats away off to them.  Not sure if hub is a b version - how do i find out @imjolly?

Cheers

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Distinguished Sage
Distinguished Sage
1,051 Views
Message 535 of 555

Re: HH3 - Infinity - Local WiFi Channel 'fade'?

You need to check the label on the back/bottom. This fix is only for the 'B' version



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CSP74
Beginner
1,045 Views
Message 536 of 555

Re: HH3 - Infinity - Local WiFi Channel 'fade'?

cheers @imjolly - just checked - its a b model 🙂

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Distinguished Sage
Distinguished Sage
1,039 Views
Message 537 of 555

Re: HH3 - Infinity - Local WiFi Channel 'fade'?

Just wait on mods getting back to you which at the moment can take 5/6working days excluding weekends



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PhilBodley
Newbie
975 Views
Message 538 of 555

Re: HH3 - Infinity - Local WiFi Channel 'fade'?

Same as everyone: Home Hub 3 version B WiFi fades from 40Mbs to 1Mbs over half a day following reset. Wired connections ok.

Tried everything suggested.

Please, please will a moderator advise how to fix?

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rebelkc
Contributor
589 Views
Message 539 of 555

Re: HH3 - Infinity - Local WiFi Channel 'fade'?

Well a few months down the line am back to square on ...... resetting hub nearly every day again 😞

0 Ratings
m0nster
Contributor
574 Views
Message 540 of 555

Re: HH3 - Infinity - Local WiFi Channel 'fade'?

Same problem here =\ Fix no longer working.

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