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SteveBB
Aspiring Expert
114 Views
Message 1 of 4

HH3 won't reset

I'm putting the clip in the reset hole but it won't reset, it used to work as I did it in the past. I've been having lots of problems with my wireless and thought I'd reset it but it won't have any of it.

 

I'm getting a level 2 callback tomorrow for my wireless issue, I hope they offer me a HH5 as I think this router is dying.

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Distinguished Sage
Distinguished Sage
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Message 2 of 4

Re: HH3 won't reset

Are you holding the recessed button down for 20/30 secs until the lights flash? You are more likely to get a replacement hh3 if at all


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SteveBB
Aspiring Expert
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Message 3 of 4

Re: HH3 won't reset

Holding it for 20+ seconds and nothing happens. Why are they so stingy with the newer hubs?

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Distinguished Sage
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Message 4 of 4

Re: HH3 won't reset

you will normally only get a new hub if you re contract and request one at that time they just normally replace like for like a recent post someone received a refurbished hub 3 as that is what they had

if you read a few forum posts you may want to stick with a hub 3 as quiet a few posters seem to have problems with the hub 5
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