Just wondered if anyone has experienced HH4 Network port failures?
My HH4 is about 2 years old and download speed dropped to half a meg with uploads at a good 12-14meg.
As I have a relatively large Home Plug network (4xHomePlugs - one with a triple switch for smart TV and BT Box along with 2xHome Plug Wifi Externders) I worked my way through to find the cause before calling BT - it took me a short while to realise that it was not the line at fault .
It turns out that the gigb Port 4 on the HH4 is malfunctioning - I moved the output to Port 2 (Have a NAS on Port3) and all speeds went back to normal.
As everything is now working again (other than the faulty HH4 Port that I am not using) I am loath to replace the router (esp as I have heard that the HH5 can have "issues" with HomePlug networks), although I am concerned that once the router has started failing it may contiue to.................
Just a comment for info - and I wondered if this was a common occurance experienced by anyone else?
Thanks for the comment - Sorry if I was not clear there is only one HomePlug (Netgear) connected to the HH4 - the rest are slaved in a network from that and they work great. They are not the cause of the HH4 Port failure issue.
The only other connection from the HH4 is a WD NAS (which acts as a server for my Sonos system).
To recap the download speed went from around 20 (although 54 was promised) to less than one!! - The upload speed remained good.
The Port4 had failed on the HH4 - The HH4 is working with normal download and upload speeds on Port2 now.
I must admit I could not face going through scripted responses with BT to get the HH4 replaced - especally as it is working for me (but just a bit injured).