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k1ano
Aspiring Contributor
1,425 Views
Message 11 of 13

Re: Help Regarding Y-Cam Evo (ip camera) on Home Hub 6

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I’ll keep trying different things to try and get to root cause and of course post back any findings ...
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k1ano
Aspiring Contributor
1,384 Views
Message 12 of 13

Re: Help Regarding Y-Cam Evo (ip camera) on Home Hub 6

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Bit of info I need to try next ...

Spoke to a technical guy at Y-cam who firstly said go back to HomeHub 5 ...

But offered some advice/settings below which he has with his HomeHub 6, namely ...

Factory reset.
Split the bands.
Try mode 2, but mode 1 'may' work.
Password no more than 19 characters. This is probably what is causing my issues, I had wondered about this but didn't try making it shorter. Some combinations of special characters may cause issues however.

M

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k1ano
Aspiring Contributor
1,364 Views
Message 13 of 13

Re: Help Regarding Y-Cam Evo (ip camera) on Home Hub 6

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Well job done, resetting the router and using the router password (which is less than 19 characters) worked.

So I decided to ditch my own SSID and password and keep it simple with the factory settings.

M