Showing results for 
Search instead for 
Do you mean 
Posts: 1
Registered: ‎15-07-2011
0 Ratings

Help desk opening hours

I've just tried to get to the BB help desk (10:45 pm) and it's closed.  I'm sure I have used it later than this in the past.  What hours do they keep?  Have they changed?  Have I been informed? Where would I expect to find this information (contacting a forum is a last resort)?  Thanks for any info.


Posts: 3,049
Registered: ‎28-01-2010
0 Ratings

Re: Help desk opening hours

Hi f2cf1g


I am sorry that you couldn't get through.  The helpdesk on 0800 111 4567 is open 24/7.


If you are really stuck you can post a message up on the forums and I am sure someone will give you a hand.





BTCare Community Mod

If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.

We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)”
td-p/30">Ratings star on the left-hand side of the post.

If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.