Whenever my flatmate watches TV I get a ridiculous ping that fluctuates between 400 to 600. He uses a Hive Hub, I wondered if that is park of the problem.
I can communcate with friends fine, and my internet speed tests normal, but It's impossible to play any games as I disconnect from the servers instantly.
The router is a Smart Hub and I'm connected to it via an ethernet cable. I only have ping issues when the TV is on.
Thanks for any advice.
Go to Solution.
@thedrofevil, It sounds like your flatmate has a smart tv and is streaming via Netflix or similar.
If this is the case, then there's not a whole lot you will be able to do, as the TV's sharing the connection with other devices.
The only option would be to use a third party router which allows you to set a priority and bandwidth limit for users, Price about £40.
You can then give the TV a lower priority, and restrict the bandwidth.
The BT home hubs do not have that feature.
A similar thread https://community.bt.com/t5/Home-setup-Wi-Fi-network/Stumped-by-high-ping-spikes/td-p/1874362