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mossy14
Newbie
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Message 1 of 4

Home Hub 3 - Apple Devices

Hello,

 

New to this and not an expert (to say the least). I have a HH3 which has been largely ok for about five years. Over the last few weeks the connection to Apple devices has been dropping regularly, sometimes reconnects straight away, often I have to manually reconnect. Looking at the logs there seem to be a lot of client disassociated/DHCP request/DHCP lease issued/client associated routines, sometimes straight after each other. Is this normal? Getting increasingly frustrated with iPad disappearing all the time. If this is a known problem any suggestions/setting adjustments, or is it time for a new router?

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Distinguished Sage
Distinguished Sage
176 Views
Message 2 of 4

Re: Home Hub 3 - Apple Devices

if you are in a fixed term contract with BT then try phoning customer service and complain about the HH3 wifi and see if you can get a new hub hh4/5  otherwise buy a third party router.  I presume you are using a modem conencted to the hh3



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mossy14
Newbie
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Message 3 of 4

Re: Home Hub 3 - Apple Devices

Yes, modem connected to router. Initial response from BT was that all is ok with line and hub so must be a device problem.

 

Interested in why HH4/5 rather than 6 ('Smart')? 

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Distinguished Sage
Distinguished Sage
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Message 4 of 4

Re: Home Hub 3 - Apple Devices

if you get hh4/5 you can still use the modem which many posters prefer as against the hh6  you can also use the hh4/5 standalone if you prefer



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