cancel
Showing results for 
Search instead for 
Did you mean: 
Gizmo99
Contributor
49,264 Views
Message 1 of 560

Home Hub 3 Port Forwarding (NOT)

Go to solution

Hello World

 

Ok recived the New Home Hub 3 today, ahead of my Infinity install.

 

I thought ok lets replace Trusty Home Hub 2 with the 3 as it works both on Std ADSL and Infinity 🙂

 

Super Quick UI and love the GIG port 🙂 BUT and its a BIGGY (well for ME) !

 

THe hub is running 4.7.5.1.83.8.48 (TypeA) lastest and greatest, Upnp does work so Xbox works no prob and it can be seen in the FW Log being setup 🙂

 

BUT if you configure port forwarding by hand ie HTTP to 192.168.0.2 DOESNT WORK !!!

 

I tried using a connected device to forward to and just the IP address BOTH FAIL !

 

roll back in trusty Hub2 and all work again !

 

Phoned in and was told after a few minutes on hold (No Problem) to roll back to Home Hub 2 and there should be a Firmware upgrade for the 3 soon to fix this issue.

 

So now you know if you try it and it doesnt work

 

Giz

 

 

559 REPLIES 559
slava125
Beginner
49,206 Views
Message 2 of 560

Re: Home Hub 3 Port Forwarding (NOT)

Go to solution

Similar situation here.

 

I received HomeHub 3 this week. Overall, I am pretty satisfied with the new router. The local networking feels quicker due to the gigabit port (connected to gigabit switch). And the wifi reception is better probably due to the intelligent channel selection.

 

Similarly, I tried to replicate settings from my old HomeHub 2. I wasn't able to setup port forwarding.

The problem is the router in inaccessible using the external IP address.

 

I contacted BT Broadband Help desk. I spoke to 2 operators. First told me he would investigate and call me back. Never did. 😞 Second told me they were untrained to deal with this sort of queries and suggested speaking to the BT Subscription help line.

 

So, now I know thanks to you. Waiting anxiously for the patch. Hope it will be out soon.

 

Slava

 

 

0 Ratings
Reply
Roger65
Contributor
49,194 Views
Message 3 of 560

Re: Home Hub 3 Port Forwarding (NOT)

Go to solution

Hi Gizmo.

 

The latest firmware for Home Hub 3 is now  4.7.5.1.83.8.57

0 Ratings
Reply
Gizmo99
Contributor
49,173 Views
Message 4 of 560

Re: Home Hub 3 Port Forwarding (NOT)

Go to solution
0 Ratings
Reply
Highlighted
slava125
Beginner
49,148 Views
Message 5 of 560

Re: Home Hub 3 Port Forwarding (NOT)

Go to solution

Mine is 4.7.5.1.83.8.57 but no fix there.

0 Ratings
Reply
MrP
Aspiring Expert
49,148 Views
Message 6 of 560

Re: Home Hub 3 Port Forwarding (NOT)

Go to solution

"The problem is the router in inaccessible using the external IP address"

 

I believe this is because the HH3 does not support "loopback connections" - you cannot access the LAN via the external IP address when you are currently within your LAN - so it's difficult to test your port forwarding. This should work, however, when you are outside of your LAN.

 

http://community.bt.com/t5/BB-Speed-Connection-Issues/How-to-request-a-functionality-addition-to-the...

 

But this works OK with HH2?

0 Ratings
Reply
Gizmo99
Contributor
49,128 Views
Message 7 of 560

Re: Home Hub 3 Port Forwarding (NOT)

Go to solution

Same mate

 

Software version 4.7.5.1.83.8.57 (Type A) just updated

 

It easy to check port forwarding get the IP of the WAN port

 

Settings -> Advanced -> Broadband

 

Then just pop into a browser http://<WAnIP> and it should work as it does on HH2

 

But no dice on a 3 !

 

Giz

0 Ratings
Reply
syops
Recognised Expert
49,124 Views
Message 8 of 560

Re: Home Hub 3 Port Forwarding (NOT)

Go to solution
as an undeducated guess, are you all running port forwarding and upnp? anyone tried with upnp off?
****

Check your exchange or major service outages

If someone has given a helpful answer, please click on their Ratings star on the left-hand side. 🙂 ***
0 Ratings
Reply
Gizmo99
Contributor
49,122 Views
Message 9 of 560

Re: Home Hub 3 Port Forwarding (NOT)

Go to solution

Problem with doing that is the xbox's and alike all use Upnp and it works fine 🙂

 

The HH3 uses Upnp to delete port forwarding rules, from the logs.

 

But will give it a go

 

Giz

0 Ratings
Reply
Gizmo99
Contributor
49,121 Views
Message 10 of 560

Re: Home Hub 3 Port Forwarding (NOT)

Go to solution

Nope sorry mate

 

But thanks for the suggestion

0 Ratings
Reply